Contact Us
Contact Information
If you have any questions, require assistance, or would like to make any request regarding orders, products or services, you may contact Audivex Pro through the following channels.
1. Email
- Email: support@audivexpro.com
- All inquiries will be responded to within 24–48 working hours.
2. Social Media
You may also contact us through our official social media platforms:
- Facebook: Audivex Pro
- Instagram: @Audivex.Pro
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TikTok: @Audivex.Pro
3. Operating Hours
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday, Sunday & Public Holidays: Closed
Any messages received outside operating hours will be responded to on the next working day.
4. Contact Purposes
You may contact us regarding:
- Pre-purchase inquiries.
- Order and shipping status.
- Return or claim requests.
- Product technical support.
- Any service or product-related issues.
5. Important Note
- Customers are encouraged to provide complete information such as order number, name and email address to speed up the support process.
- Audivex Pro reserves the right to reject or ignore incomplete, inappropriate or unlawful communications.